Our Commitments
No Commission
We can’t introduce commission on consumer jobs unless Taxi Trade Representatives vote to approve it. No approved vote, no commission — it’s that simple. We'll make our revenues from approved booking fees, as well as credit card fees where applicable.
No Price Gouging
Other than the TfL Approved booking fee, we will never charge fees above the meter. We are committed to operating at all times within the TfL approved fare structure.
No Private Hire
We've made a commitment in our company articles that we will only apply for a private hire license if the law requires it. Black Cab only, today and forever.
Veto Power
If we are approached or we ever look to sell the company, the Trade Representatives have the right to veto any sale to anyone with links to private hire.
We’ve built blackcab.com to protect the interests of the licensed taxi trade — not just today, but long into the future. To prove that commitment, we're committed to giving Taxi Trade Representatives a voice to shape how the company operates.
This is your platform — shaped by the trade, protected by the trade, and working for the trade.
We've Designed a Fair Platform for Both Drivers and Passengers
We’ve carefully built blackcab.com to be equitable, transparent, and trade-first — giving both passengers and drivers a smooth, more reliable way to connect.
Virtual Hand Hiring – Just Like Street Work
Passengers can e-hail a black cab without registering a card or paying a booking fee. It’s the closest thing to a street hail — simple and fast. Drivers are paid directly in the vehicle, and the only deductions are from their own preferred card payment provider, essentially making the platform free for both parties.
Metered Pricing – No Hidden Fees
Drivers always receive the full metered fare, and passengers only pay the metered fare plus, where applicable, the TfL-regulated booking fee. No surge pricing, ever, just fair and transparent pricing
Mutual Cancellation – Fair for Both Parties
Coming Soon
On and In Cab Advertisements
On and In Cab Advertisements
We’re building a black cab platform that supports you and you alone — and we’d love your help spreading the word.
When you carry blackcab.com advertising on or in your cab, you’re not just promoting the brand — you’re driving your own revenues, with zero commission. More awareness means more work, and 100% of the fare goes to you.
How it works
Here’s how it works:
- We’ll professionally apply the sides to your cab free of charge, and if you ever want them removed, we’ll take care of that free of charge as well.
- If any damage occurs during our removal, we’ll undertake the repair to a professional standard.
- Please note: if you or a third party removes the advertising, we won’t be able to cover any damage that might result.
If you’re interested in carrying tip seat ads or side panels, fill in the following form to register your interest.
Let’s grow this — together, for the trade.
View Offer
Coming Soon
Affiliated Products
Frequently Asked Questions
No, you do not need to be a Cabvision customer, Blackcab.com is open to all drivers.
Drivers can accept jobs using any smartphone or tablet that supports the Blackcab.com driver platform. If you have a device older than 5 years old, you should check compatibility prior to registration.
Drivers can register here: https://go.blackcab.com/install-driver
To drive with Blackcab.com, you must provide the following:
- Taxi Driver's License (issued by TfL)
- DVLA Driving License
- Taxi Registration Confirmation (V5,MoT or Meter Certificate)
- Taxi insurance Certificate
Please download the app and follow the in-app sign-up process to submit your documents for registration
- Cash payments are made directly to you.
- Card payments must be processed using the TfL-approved card payment terminal inside your taxi.
- Passengers using Blackcab.com will pay the metered fare plus booking fee (if applicable).
- Where applicable, you will be paid for all jobs processed via Blackcab.com next day, 7 days per week.
When a passenger requests a taxi, the job will appear on your device if you are the nearest driver. You have 10 seconds to accept the job before it is offered to another driver. If you choose to accept, you will receive confirmation that the job is yours.
Drivers legally have the right to start the meter upon accepting an app-based booking. However, you are waving your right to start the meter based upon the agreed Cancellation Policy. You may start the meter as soon as you arrive at the pick-up destination.
Yes, drivers can go online or offline at any time through the app.
Drivers should report lost property through the blackcab.com system. We will handle passenger notifications.
